Privacy Policy

Welcome to Melody Plus, a Bengali music streaming platform owned and operated by OTT Solutions Pvt Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform through the website, mobile applications, or any other services provided by Melody Plus.

1. Information We Collect

We may collect the following types of information:

• Personal Information

Name, email address, phone number, and date of birth (if provided during sign-up).

Billing and payment information for subscription services.

• Device and Usage Data

Device type, IP address, operating system, browser type, app version.

Usage data such as music preferences, playlists created, and listening history.

• Location Data

With your permission, we may collect approximate location data to personalize your experience.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our services.

Customize music recommendations and playlists.

Send notifications, updates, and promotional content.

Ensure security and prevent fraud.

Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal data to third parties. However, we may share your data with:

Service providers assisting in payment processing, analytics, or customer support.

Legal authorities if required under law.

Marketing partners, only with your consent.

4. User Rights

You have the right to:

Access, correct, or delete your personal information.

Opt-out of marketing communications.

Withdraw consent at any time.

You can manage your privacy settings directly in the app or by contacting us at info@ottsol.com.

5. Data Security

We implement strong security measures including encryption and secure servers to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from children without parental consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date. Continued use of the app constitutes acceptance of the revised policy.

8. Contact Us

If you have questions or concerns about this policy, please contact us:

If you have any questions about these Terms, please contact us at:

Email: info@ottsol.com

Mobile / Whatsapp No. +91 8697823713 / 9147317967

Landline No. +91 3335109301